We do not ship glass, it is Pick Up aka Will Call only.
We do not sell BMW motorcycle parts.
We do not offer European (ECE) specific parts, we only sell factory USA replacement parts.
Weekend orders submitted on Saturday or Sunday will be processed the next business day Monday unless there is a national holiday.
If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
Depending upon location, ground shipments usually take 2-7 business days.
Oversized shipments will be additional; you will be contacted prior to shipping for approval.
We do NOT ship glass, that is a pick up only item if available.
We cannot guarantee transit times for ground and oversize orders, once it leaves our building it is up to the carrier. We are not responsible for unexpected delays.
Freight shipments must be scheduled. Not all items are eligible.
Freight orders such as Hood, Fenders, Decklids take up to five days to prep for pick up. Please inquire upon request.
Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
We do not ship internationally.
Overnight or Expedited orders are for the shipping delivery time frame, NOT our processing lead time to get this packed properly and shipped out.
In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
We do not ship COD orders.
In the event your item is lost, damaged or stolen during the shipping process we use a third party company called Extend that ensures every order that is shipped out (excluding freight shipments)
If you need to file a claim, please visit the Extend Customer Claims Portal or call the toll-free number at (877) 248-7707 between 9:00 AM and 5:00 PM CST, Monday through Friday. If you have any additional questions about Shipping Protection, please visit the Extend Shopper’s Guide. Extend will refund you for a lost item once you make the claim and it is submitted by you. They will not allow us to make or submit a claim for you.
